Vinted Members Express Frustration Over Sizing Updates
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The popular resale platform has altered its size classifications for female and kids' apparel but did not contact all users about the change.
Online Platforms Response
Countless users and merchants are posting online saying Vinted listings now show a modified sizing category than originally posted due to the recalibration.
The platform stated the updated approach better aligns with comparable marketplaces.
The platform has recommended to review their products and update the measurements by hand when needed, causing user dissatisfaction.
Sizing System Changes
Earlier, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was previously a 12 but now shows as UK 16-18.
User Stories
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, from Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Manual Updates
Charlotte Lunn, located in England, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she explained.
Service Background
The service features exceeding 100 million users, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: last year, the platform withdrew an update regarding delivery choices following member complaints.
